Technical Service & Support

Professional technical support to ensure your systems run efficiently

System Integration / Configuration Onsite Support & Service Maintenance & Upgrade

System Integration / Configuration

For system integration and configuration, ShunyiDa provides professional consulting and implementation services. Our expert team will offer customized integration solutions based on your specific business needs, ensuring your systems work seamlessly together and deliver maximum value.

Please contact your account manager or the person responsible for integrating and selling system components to you. They are familiar with your system architecture and requirements and can provide you with more accurate and efficient service. You can also use their service channels to plan your next procurement needs in advance.

Hardware Integration

We provide hardware integration services from single servers to complete data centers, ensuring all devices are compatible and performance is optimized to maximize your return on investment.

✓Server & storage device integration
✓Network device configuration & optimization
✓Hardware compatibility testing & validation

Software Integration

Our software integration services ensure your applications and systems work seamlessly together, improving operational efficiency, reducing data silos, and streamlining workflows.

✓Operating system configuration & optimization
✓Application deployment & integration
✓Data migration & system consolidation

Cloud Service Integration

We help you seamlessly integrate on-premises systems with cloud services, building hybrid cloud environments for flexible resource allocation and business continuity.

✓Hybrid cloud architecture design & implementation
✓Cloud resource configuration & management
✓Cloud security strategy planning & deployment

Performance Optimization

Comprehensive performance assessment and optimization for deployed systems, resolving bottlenecks, improving response speed, and enhancing user experience.

✓System performance assessment & analysis
✓Database optimization & tuning
✓System architecture optimization advice

Onsite Support & Service

ShunyiDa products offer flexible and rapid onsite support and remote troubleshooting service agreements. Our professional technical team is always ready to help you solve any issues encountered during system operation, ensuring your business runs continuously and stably.

Our onsite service plans offer a variety of options, such as a standard onsite plan for your critical mission applications with priority service, or fully customized solutions tailored to your specific needs to meet all your business requirements.

Maintenance & Upgrade

ShunyiDa provides comprehensive system maintenance and upgrade services to keep your IT infrastructure in optimal condition and ensure your systems can continuously upgrade and expand as your business grows.

Our maintenance services include regular system checks, performance optimization, security patch updates, and fault prevention to ensure your systems are stable and reliable. Upgrade services help your systems stay up-to-date with the latest technologies and solutions, improving system performance and functionality.

Preventive Maintenance

Regular inspections and maintenance to prevent potential issues, extend system life, and reduce unexpected downtime.

✓Regular system health checks
✓Hardware status monitoring & assessment
✓Performance analysis & optimization advice
✓Security vulnerability detection & repair

System Upgrade

Plan and execute system upgrades to keep your IT infrastructure up-to-date and meet business development needs.

✓Software version updates & upgrades
✓Firmware updates & security patches
✓System capacity planning & expansion
✓New feature implementation & training

Contact us for more service information

Whether you need system integration, technical support, or maintenance and upgrade services, our professional team will provide you with the best solutions.

Technical Support Hotline

7783202009

Customer Service

info@shunyida.ca

Headquarters Address

403-3478 Wesbrook Mall, V6S 0B6 Vancouver, BC, Canada